Refund and Cancellation Policy
Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
Cancellation & Refund Policy
a) You shall provide Adgento written notice of cancellation, within 7 days of payment.
b) A refund shall be processed on pro-rata basis on the number of hashtags used. The customer shall receive a written notice from Adgento that the refund procedure has begun and the amount to be refunded.
c) The refund shall then be processed within 45 days of such notice from Adgento being sent.
d) A refund once initiated may not be reversed. Adgento may in its sole discretion reverse a refund if such a request is made.